West st service does reliable work. We've known them for 30 years! - 1/14/2019 

Fast and friendly service - 6/30/2020 

Got tow quick - 10/31/2019 

Quality work every time, willing to consider and accommodate individual circumstances, respectful and kind, always take the time to explain... read moreQuality work every time, willing to consider and accommodate individual circumstances, respectful and kind, always take the time to explain what they are doing without making me feel dumb (I am not a car person). I always recommend West Street when someone is looking for a mechanic. read less - 5/31/2020 

Good people friendly and the girl behind the counter is cute as a button - 12/31/2019 

Quality work done at a fair price by friendly honest people.What more could you ask for? - 1/14/2016 

Best techs in Gardner - 7/23/2018 

The lady at the front desk is really nice and genuine and makes u feel like a human being and... read moreThe lady at the front desk is really nice and genuine and makes u feel like a human being and not just a ATM machine. I will gladly recommend this place to all my friend's read less - 1/14/2017 

Great job thank you - 11/30/2019 

best place for FORDS around. Call west street first, and you won't have to call anyone else, call NOW, as... read morebest place for FORDS around. Call west street first, and you won't have to call anyone else, call NOW, as they book a week out, they are a few more bucks more per labor hour, BUT, you bring it there, they find the problem, they fix it, ITS FIXED. BOOM. DONE. so, you save time and money in the long run. thanks guys! PRAISE JESUS!just for the record, our ford f350 superduty ton truck is in there right now. read less - 1/14/2018 

Excellent service, professional, and great people who let you know what is needed!! - 12/23/2018 

Easy to get quick appointment, excellent service, reasonable prices, nice people. Not a great waiting area but worth it... read moreEasy to get quick appointment, excellent service, reasonable prices, nice people. Not a great waiting area but worth it for quality of service and attention to your car. read less - 5/23/2019 

So on Saturday my cars ball joint snapped and nobody else was open so I thought.. but west street has... read moreSo on Saturday my cars ball joint snapped and nobody else was open so I thought.. but west street has after hours towing and let me just say this it was the best towing experience I have ever had even tipped the driver he was so gentle with my baby and kept me well informed of what could happen during the tow since it was my ball joint on the front end super excited and only costed me 60 bucks DON'T GO TO ANYONE ELSE! read less - 1/23/2018 

Dave, thanks for great service. As always youbdid a wonderful job doing the alignment on my BMW. - 9/30/2020 

Very courteous and polite - 12/31/2019 

Great friendly people and great service at awesome prices - 10/14/2020 

I've been using West St Service for a few years now and they are the best service shop I've used.... read moreI've been using West St Service for a few years now and they are the best service shop I've used. They are all friendly, extremely knowledgeable and very fair on their prices. I used to do a lot of my own car repairs, but with work and a family I find myself without much time for it anymore. I usually know what needs to be done and how long it should take and never once has West St been anything but 100% honest with me (or any other customers that I've seen). They even routinely tell me when I'm being *too* cautious when I can wait a little longer on routine replacements.Having a garage that works with me is a priority for me. When I start a repair and run into a snag or run out of time I know these guys will be there to bail me out. When my wife gets new tires and the crew there scares her to death about how worn her brake pads are, I know a quick trip to West St will give her the honest truth (in that case, that she had several months of pad left) and set her mind at ease.My one gripe is that I wish fewer people knew how good these guys are. Now when I need to schedule an appointment I have to wait a few days because they are booked solid. I'm happy for them, but I selfishly want them all to myself. read less - 1/14/2016 

they were able to get my car in much earlier than expected and it was done in the same day.... read morethey were able to get my car in much earlier than expected and it was done in the same day. Parts were right there. They did a great job. Were friendly and professional. I trust them with all my vehicle repairs. read less - 4/23/2019 

I have been doing business with West St Service Center for over twenty years. They take care of three of... read moreI have been doing business with West St Service Center for over twenty years. They take care of three of my vehicles. When they have a vehicle of mine they repair whatever my concern is and they look for other things they feel need attention. They consult with me before they do repairs beyond what was requested. I find them to be a quality service center, dependable, reliable and trustworthy. West St. Service is the place to go. read less - 7/23/2018 

Good place for alignment. - 12/31/2019 

Great communication every step of the way, top notch work, always done on time or ahead of schedule, been going... read moreGreat communication every step of the way, top notch work, always done on time or ahead of schedule, been going for more years than I can remember, and never had an experience that was anything besides A+! read less - 1/14/2016 

They have to have the cleanest shop floor I've ever seen. That kinda shows the quality of the work they... read moreThey have to have the cleanest shop floor I've ever seen. That kinda shows the quality of the work they do. I get my inspections here and I've had to use the towing as well. Friendly and Professional, and excellent work. Thank You!!! read less - 3/31/2020 

I brought my vehicle in for some diagnostic services (heard a rattling and suspected I needed new brakes). I was... read moreI brought my vehicle in for some diagnostic services (heard a rattling and suspected I needed new brakes). I was fully expecting to spend an arm and a leg on new parts, however West St. Auto advised me that these issues were minor, I did not need new brakes, and gave me a great deal on new tires. They were highly recommended to me, and proved themselves to be honest, professional and saved me a lot of money! My car is running great now. Thanks Dave! read less - 1/09/2021 

I had my 99 beetle towed to West St Service Center fully expecting to pay upwards of $350 for an... read moreI had my 99 beetle towed to West St Service Center fully expecting to pay upwards of $350 for an oil filter housing. After they evaluated what needed to be done, Dave informed me if was only a gasket and would only cost $150 with labor. That honesty combined with the speedy and friendly service is why I will continue to go back there for all my auto repair services! read less - 1/14/2016 

Great service! - 1/14/2021 

Great people. Very helpful, friendly, and knowledgeable. - 9/30/2020 

I am happy with repairs to my vehicle and the cost. Glad I chose them. - 6/23/2019 

We love west St servicenter. Always great service. They are the best. - 12/27/2017 

Everyone there is so nice and knowledgeable. I never feel uncomfortable when there or asking questions. Thanks!!! - 12/14/2020 

They always do an excellent job. - 7/31/2020 

Great place to go. Very fair and professional.Thank you.. - 6/23/2019 

Great place. I feel like I can really trust these guys. - 10/31/2019 

I had some minor service work done at West Street Servicenter a while back and felt totally comfortable with the... read moreI had some minor service work done at West Street Servicenter a while back and felt totally comfortable with the people working on the car as well as the receptionist who greeted me. Very friendly and accomodating! read less - 1/14/2015 

They may not be the most inexpensive service station but they fix what you ask them to fix, the first... read moreThey may not be the most inexpensive service station but they fix what you ask them to fix, the first time, with no games. read less - 10/31/2019 

Quick in and out service absolutely the best. - 5/31/2020 

Great people, great place to go, I recommend them to everyone I know! - 1/21/2015 

Thank u Dave, you bailed me out big time. Your guys r the best, from the quick tow and quick... read moreThank u Dave, you bailed me out big time. Your guys r the best, from the quick tow and quick fix on my truck, cannot express enough how grateful I am for your service. Thxs again, take care. read less - 7/02/2019 

Always great service & great employees. Thank you! - 2/01/2016 

Best shop in town by far! - 1/14/2016 

Bring your car/truck here. They are great, knowledgeable, and honest. - 1/14/2017